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(503) 616-6475
Terms Of Use
Shipping Policy
Return Policy
Privacy Policy
Consumer Terms
Terms Of Use

WEBSITE

Any person accessing this site agrees to the following: Material on this site is the copyrighted property of the Pacific Coast Treasures Inc. dba SoulinU® (SoulinU™). All rights reserved. The information and images presented here may not under any circumstances be reproduced or used without prior written permission. Users may view and download material from this site only for the following purposes: (a) for personal, non-commercial home use; (b) where the materials clearly state that these materials may be copied and reproduced according to the terms stated in those particular pages; or (c) with the express written permission of SoulinU. In all other cases, you will need written permission from SoulinU to reproduce, republish, upload, post, transmit, distribute or publicly display material from this Web site. Users agree not to use the site for sale, trade or other commercial purposes. Users may not use language that is threatening, abusive, vulgar, discourteous or criminal. Users also may not post or transmit information or materials that would violate rights of any third-party or which contains a virus or other harmful component. The SoulinU reserves the right to remove or edit any messages or material submitted by users. 

SoulinU is not responsible for material submitted to SoulinU or posted in chatrooms or on bulletin boards by site users. By communicating with SoulinU, however, users grant SoulinU permission to use any information, suggestions, ideas, drawings, or concepts communicated for any purpose SoulinU chooses, commercial, public, or otherwise, without compensation whatsoever.

THE MATERIALS IN THIS SITE ARE PROVIDED “AS IS” AND WITHOUT WARRANTIES OF ANY KIND EITHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMISSIBLE PURSUANT TO APPLICABLE LAW, SOULINU DISCLAIMS ALL WARRANTIES , EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. THE SOULINU DOES NOT WARRANT OR REPRESENT THAT THE INFORMATION IS ACCURATE OR RELIABLE OR THAT THE SITE WILL BE FREE OF ERRORS OR VIRUSES.

Under no circumstances, including but not limited to negligence, will SoulinU be liable for special or consequential damages that result from the use or inability to use the materials in this site. In no event shall SoulinU’s liability to a user for any loss, damage or claim exceed the amount paid by the user for accessing this site.

SoulinU offers links to, and listings of, various third-party Web sites for the convenience of its customers, and, unless otherwise expressly indicated, no affiliation between SoulinU and an entity linked to or listed is intended. Except where indicated, SoulinU does not endorse any company or product not offered by SoulinU including the advertisers on linked Web sites or on the web sites of listed entities. When linking to such third-party sites, SoulinU follows Web-linking and exit page guidelines as set forth in USPS Management Instruction AS-885. SoulinU does not monitor sites linked to and the use of any such link is strictly at the user’s own risk. In no event shall SoulinU be liable for special or consequential damages that result from activity occurring on non-SoulinU Web sites when a user links to such site from SoulinU.com.

This agreement is effective until terminated by either party. You may terminate this agreement at any time by discontinuing your use of SoulinU site and destroying all materials obtained from it.

Note:  Pacific Coast Treasures Inc. dba SoulinU®, SoulinU™, SoulinU packaging are trademarks of Pacific Coast Treasures Inc. dba SoulinU. This list is not intended to be exhaustive. For a more complete listing of trademarks, visit the U.S. Patent and Trademark Office Web site at the link below.

More information is available at the U.S. Patent and Trademark Office website.

Shipping Policy

Shipping Policy

Shipping Timeline

Please allow between 14 business days for your order to arrive. If more than 14 days has past, please email us at sales@soulinu.com to review the status of your order. 

Returns

We do not currently offer returns. All sales are considered final. 

Please do not send your purchase back to the manufacturer.

Carrier

We have no control over third party shipping companies or their policies or procedures. You will receive a tracking number from the carrier and it is your responsibility to track your package. 

Gifts

If the item was marked as a gift when purchased and shipped directly to you, gifts are not returnable or refundable. 

Shipping

Customers are responsible for paying for their own shipping costs unless otherwise noted in a promotion or included with purchase price. Shipping costs are non-refundable. 

Return Policy

RETURN POLICIES

All sales are final. We do not offer refunds or exchanges. 

Privacy Policy

PRIVACY POLICIES

Privacy Notice

This privacy notice discloses the privacy practices for www.soulinu.com . This privacy notice applies solely to information collected by this website. It will notify you of the following:

  1. What personally identifiable information is collected from you through the website, how it is used and with whom it may be shared.
  2. What choices are available to you regarding the use of your data.
  3. The security procedures in place to protect the misuse of your information.
  4. How you can correct any inaccuracies in the information.

Information Collection, Use, and Sharing

We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone.

We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to ship an order.

Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy.

Your Access to and Control Over Information

You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number given on our website:

Security

We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.

Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a lock icon in the address bar and looking for “https” at the beginning of the address of the Web page.

While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.

If you feel that we are not abiding by this privacy policy, you should contact us immediately via telephone at 503-770-0168 or via email at sales@soulinu.com.

Registration

In order to use this website, a user must first complete the registration form. During registration a user is required to give certain information (such as name and email address). This information is used to contact you about the products/services on our site in which you have expressed interest. At your option, you may also provide demographic information (such as gender or age) about yourself, but it is not required.

Orders

We request information from you on our order form. To buy from us, you must provide contact information (like name and shipping address) and financial information (like credit card number, expiration date). This information is used for billing purposes and to fill your orders. If we have trouble processing an order, we’ll use this information to contact you.

Cookies

We use “cookies” on this site. A cookie is a piece of data stored on a site visitor’s hard drive to help us improve your access to our site and identify repeat visitors to our site. For instance, when we use a cookie to identify you, you would not have to log in a password more than once, thereby saving time while on our site. Cookies can also enable us to track and target the interests of our users to enhance the experience on our site. Usage of a cookie is in no way linked to any personally identifiable information on our site.

Use of Cookies by Business Partners

Some of our business partners may use cookies on our site (for example, advertisers). However, we have no access to or control over these cookies.

Sharing

We share aggregated demographic information with our partners and advertisers. This is not linked to any personal information that can identify any individual person.

We use an outside shipping company to ship orders, and a credit card processing company to bill users for goods and services. These companies do not retain, share, store or use personally identifiable information for any secondary purposes beyond filling your order.

We partner with another party to provide specific services. When the user signs up for these services, we will share names, or other contact information that is necessary for the third party to provide these services. These parties are not allowed to use personally identifiable information except for the purpose of providing these services.

Links

This website contains links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.

Surveys & Contests

From time-to-time our site requests information via surveys or contests. Participation in these surveys or contests is completely voluntary and you may choose whether or not to participate and therefore disclose this information. Information requested may include contact information (such as name and shipping address), and demographic information (such as zip code, age level). Contact information will be used to notify the winners and award prizes. Survey information will be used for purposes of monitoring or improving the use and satisfaction of this site.

Consumer Terms

Consumer Terms and Conditions of Sale

  1. DEFINITIONS

“SoulinU” means the SoulinU subsidiary company of Pacific Coast Treasures Inc. selling products to the Customer as identified in SoulinU’s Quotation or Invoice or Order Confirmation.

“Customer” means the individual person (does not include legal entity) identified in SoulinU’s Quotation or Invoice.

“Contract” means a contract for sale by SoulinU to the Customer of the products and/or services incorporating the Terms and Conditions.

“SoulinU-branded” means consumer products that are marked with the “SoulinU” brand, including all standard components thereof, BUT DOES NOT INCLUDE any of the following items:

 

“Order Confirmation” means formal acknowledgement of Product ordered by Customer, sent by SoulinU.

“Price” means the price as per SoulinU Quotation and Order Confirmation and the latter shall have precedence.

“Product(s)” means the products as described in Order Confirmation and may include SoulinU-branded products, third party products and Service Offerings.

“Service Offering (s)” means the different service options offered by SoulinU for the Products or any part of them and for varying periods, as described in SoulinU’s published literature, including but not limited to SoulinU’s Invoice and/or SoulinU’s Service Description.

“Third Party Products” means products other than SoulinU-branded.

FORMATION OF CONTRACT

2.1 No Contract shall come into existence until the Customer’s order has been accepted by SoulinU. The Customer warrants that it is buying for its own internal use only and not for re-sale purposes.

2.2 The Products sold and/or services rendered are subject to these Terms and Conditions to the exclusion of any other terms and conditions stipulated or referred to by Customer. The Customer acknowledges that it is aware of the contents of and agrees to be bound by these Terms and Conditions. Neither SoulinU’s acknowledgment of a purchase order nor its failure to object to conflicting, different, or additional terms and conditions in a purchase order shall be deemed an acceptance of such terms and conditions or a waiver of the provisions hereof.

ORDERS, PRICE AND PAYMENT

3.1 Unless credit terms have been expressly agreed by SoulinU, payment for the Products or services shall be made in full before physical delivery of Products or services.

3.2 Customer shall pay for all shipping and handling charges.

3.3 Customer shall bear all country, provincial, government, state and local sales, use, goods and services, value added, excise, privilege and similar levies/taxes.

3.4 Time for payment is of the essence. SoulinU reserves the right to charge interest at the rate of 15% per annum on sums overdue.

3.5 Unless Customer and SoulinU have agreed to a different discount, SoulinU’s standard pricing policy for SoulinU-branded products, which include both hardware and services in one discounted price, allocates the discount off list price applicable to the service portion of the system to be equal to the overall calculated percentage discount off list price on the entire system.

  1. PRODUCTS

4.1 All products provided is subject to the terms and conditions of the license agreement relating to that formula. Customer acknowledges its obligations to abide by such license agreements. Customer acknowledges that SoulinU does not warrant any formulation under these Terms and Conditions. All formulations are warranted in accordance with the license agreement that governs its use.

4.2 All rights, title or interest in respect of the intellectual property rights in the formulation and products remain with SoulinU or the licensor of the formulation at all times.

TITLE AND RISK

Title to and risk in the Products shall pass to the Customer upon delivery of the Products to Customer. Title to those Products, which are consumer goods or consultation services, shall remain with the applicable licensor(s) at all times.

DELIVERY

6.1 SoulinU shall deliver the Products to the place of delivery designated by Customer and agreed to by SoulinU (“Place of Delivery”).

6.2 SoulinU may, at its discretion, deliver the products by installments in any sequence. Where the Products are so delivered by installments, each installment shall be deemed to be the subject of a separate contract and no default or failure by SoulinU in respect of any one or more installments shall vitiate the Contract in respect of Products previously delivered or undelivered Products.

6.3 Any dates quoted by SoulinU for the delivery of the Products are approximate only and shall not form part of the Contract. SoulinU shall not be liable for any delay in delivery of the Products and/or services, howsoever caused.

6.4 SoulinU may revise and/or discontinue products at any time without notice as part of SoulinU’s policy of on-going product up-date and revision. Revised or updated products will have the functionality and performance of the Products ordered. The Customer accepts that SoulinU’s policy may result in differences between the specification of products delivered to the Customer and the specification of Products ordered.

ACCEPTANCE OF PRODUCTS

7.1 On the day of delivery the Products shall be deemed to have been accepted by the Customer as being in good condition and in accordance with the Contract and the Products fully work in good order in accordance with its respective specification without any defect. The Customer shall not be entitled to withhold payment of all or any of the Price of the Products whilst any claim is being investigated by SoulinU.

7.2 New SoulinU-branded Products purchased under these Terms and Conditions directly from SoulinU by an end-user Customer may not be returned by Customer. All sales are final in accordance with SoulinU’s Return Policy in effect in the Location on the date of the invoice. 

 WARRANTY

8.1 Unless specified otherwise, SoulinU warrants to the Customer that SoulinU branded Products will from invoice date be free from defects in materials and workmanship affecting normal use for a period of one year or such other period as may be set out in SoulinU’s invoice.(“Standard Warranty” And “Relevant Warranty” period as appropriate) Upon the expiration of the aforesaid period, the Customer acknowledges that there is no defect of SoulinU branded Products and agrees to waive its rights and claims against SoulinU and release SoulinU from any liability in relation to defect.

8.2 This Standard Warranty does not cover damage, fault, failure or malfunction due to external causes, including accident, abuse, misuse, problems with electrical power, servicing not authorized by SoulinU, usage and/or storage and/or installation not in accordance with Product instructions, failure to perform required preventive maintenance, normal wear and tear, act of God, fire, flood, war, act of violence or any similar occurrence; Products with missing or altered Service Tags or serial numbers; any attempt by any person other than SoulinU personnel or any person authorised by SoulinU, to adjust, repair or support the Products and problems caused by use of parts and components not supplied by SoulinU. The Standard Warranty or Relevant Warranty does not cover any items that are in one or more of the following categories: software; external devices; accessories or parts added to the Product after the Product is shipped from SoulinU; accessories or parts added to the Product through SoulinU’s Custom Factory Integration (CFI) program; accessories or parts that are not installed in the SoulinU factory; or Third Party Products purchased under SoulinU Software & Peripherals (S&P) Program.

8.3 Subject to clause 9 below, during the Standard Warranty or Relevant Warranty period as the case may be and beginning on the invoice date, SoulinU will repair or replace SoulinU-branded Products returned to SoulinU’s facility. Customer must prepay shipping and transportation charges, and insure the shipment or accept the risk of loss or damage during such shipment and transportation. SoulinU will ship the repaired or replacement Products to Customer freight prepaid.

8.4 SoulinU does not give any warranty that the Products are fit for any particular purpose and this Standard Warranty or Relevant Warranty is given in place of all warranties, conditions, terms, undertakings and obligations implied by statute, common law, trade usage, course of dealing or otherwise including warranties or conditions of merchantability, fitness for purpose, satisfactory quality and/or compliance with description, all of which are hereby excluded to the fullest extent permitted by law.

8.5 The Customer agrees that, in relation to Third Party Products purchased through SoulinU, where such of the Products are covered by a relevant manufacturer’s warranty, then the Standard Warranty shall not extend to such Products and such manufacturer’s warranty shall be the sole warranty in respect of such Products. The Customer shall utilise that warranty for the support of such Products and in any event not look to SoulinU but shall look to the relevant manufacturer for such warranty support.

SERVICE AND TECHNICAL SUPPORT

In respect of SoulinU-branded Products SoulinU will provide general service and technical support to Customer in accordance with the then-current service and technical support policies in effect. Service and support offerings may vary from product to product. If Customer purchases optional services and support as listed on SoulinU’s invoice, SoulinU will provide the optional service and support to Customer in accordance with the then-current terms and conditions in the optional service contract between SoulinU and Customer (available via the Internet on SoulinU’s Web site at www.SoulinU.com or upon request) in addition to the Standard Warranty or Relevant Warranty. SoulinU may, at its discretion, revise its general and optional service and support programs and the terms and conditions that govern them. SoulinU has no obligation to provide service or support until SoulinU has received full payment for the Product or service/support contract for which service or support is requested.

LIABILITY

10.1 SoulinU shall not be liable in contract or in tort for any loss or damage suffered and consumer rights are limited to those set out in these Terms and Conditions and under statute.

10.2 To the extent permitted by law and subject to clause 10.6, SoulinU’s total liability herein in respect of each event or series of connected events shall not exceed the amount invoiced for the applicable Products and/or services under the Contract.

10.3 The Customer shall indemnify SoulinU and keep SoulinU fully and effectively indemnified against any loss of or damage to any property or injury to or death of any persons caused by any negligent act or omission or willful misconduct of the Customer, its employees, agents or sub-contractors or by any breach of its contractual obligations arising out of these Terms and Conditions.

10.4 To the extent permitted by law, SoulinU and Customer agree that SoulinU will not be liable for Products not being available for use, or for data or software which is lost, corrupted, deleted or altered. Any service response times stated by SoulinU in service contracts are approximate only. SoulinU shall not be liable to the Customer for any a) incidental, indirect, special or consequential damages, b) loss of opportunity, c) loss of revenue, d) loss of profit or anticipated profit, e) loss of business f) loss of contracts, g) loss of goodwill, h) loss arising out of business interruption, i) loss arising out of or in connection with pollution or contamination, all arising out of or in connection with the purchase, use or performance of Products or services, even if SoulinU has been advised of their possibility.

10.5 To the extent permitted by law, any typographical, clerical or other error or omission in sales literature, quotation, price list, acceptance of offer, invoice or other documents or information issued by SoulinU shall be subject to correction without any liability on the part of SoulinU.

10.6 Where under any applicable law, implied conditions and warranties cannot be excluded, SoulinU’s liability for breach of such conditions and warranties shall be limited, at SoulinU’s option, to:

(a) in the case of Products, the replacement of the Products or the supply of equivalent Products; the repair of such Products; the payment of the cost of replacing the Products or of acquiring equivalent Products; or the payment of the cost of having the Products repaired; OR

(b) in the case of services, the supplying of services again; or the payment of the cost of having services supplied again.

FORCE MAJEURE

Neither party shall be liable for any delay in performing any of its obligations under these Terms and Conditions if such delay is caused by circumstances beyond the reasonable control of the party so delaying, and such party shall be entitled to a reasonable extension of time for the performance of such obligations.

EXPORT RESTRICTIONS

Each party, at its own expense, will comply with all applicable laws, orders and regulations of any governmental authority with jurisdiction over its activities in connection with these Terms and Conditions and any Contract. Each party will furnish to the other party any information required to enable the other party to comply with applicable laws and regulations related to the Products. SoulinU and Customer acknowledge that Products licensed or sold under any Contract are subject to export control laws and regulations, including those of the countries from which they were supplied and in which they are used and agrees to abide by those laws and regulations. the Products purchased under any Contract may not be sold, leased or otherwise transferred to restricted end-users or to restricted countries. In addition, the Products may not be sold, leased or otherwise transferred to, or utilized by, an end-user engaged in activities related to weapons of mass destruction, including but not necessarily limited to, activities related to the design, development, production or use of nuclear materials, nuclear facilities, or nuclear weapons, missiles or support of missile projects, or chemical or biological weapons. The Customer and SoulinU agree to comply with all applicable export laws, regulations and orders. In addition, each party agrees to indemnify, defend and hold the other harmless from any claims, demands or causes of action against the other due to the indemnifying party’s violation or alleged violation of the applicable export laws, regulations and orders.

GOVERNING LAW

These Terms and Conditions shall be governed by and construed in accordance with the laws of Thailand and shall be subject to the non-exclusive jurisdiction of the courts of Oregon, Multnomah County.

GENERAL

14.1 The Customer shall not assign or otherwise transfer any Contracts or any of its rights and obligations hereunder whether in whole or in part without the prior written consent of SoulinU. Any such unauthorized assignment shall be deemed null and void.

14.2 If any provision of these Terms and Conditions is held by any competent authority to be invalid or unenforceable in whole or in part, the validity of the other provisions of these Terms and Conditions and the remainder of the provisions in question shall not be affected thereby.

14.3 No Waiver. No failure or delay on SoulinU’s part in exercising any power or right under this Agreement operates as a waiver, nor does any single or partial exercise of any power or right preclude any other or further exercise, or the exercise of any other power or right

May 2021 Revised Edition

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